Title page for ETD etd-1106102-195257

Type of Document Dissertation
Author McCook, Keith Douglas
URN etd-1106102-195257
Title Organizational Perceptions and Their Relationships to Job Attitudes, Effort, Performance, and Organizational Citizenship Behaviors
Degree Doctor of Philosophy (Ph.D.)
Department Psychology
Advisory Committee
Advisor Name Title
Gary Greguras Committee Chair
Irv Lane Committee Member
Jim Diefendorff Committee Member
Joe Witt Committee Member
Hettie Richardson Dean's Representative
  • organizational perceptions
  • employee behavior
  • job performance
  • effort
  • job involvement
  • organizational commitment
  • distributive justice
  • job attitudes
  • perceived organizational support
  • job satisfaction
Date of Defense 2002-10-23
Availability unrestricted
This study integrates and expands two models of organizational support perceptions, job attitudes, effort, and employee behavior (i.e., Brown & Leigh, 1996; Netemeyer, Boles, McKee, & McMurrian, 1997). An integrated model was hypothesized, in which Perceived Organizational Support and Perceived Opportunity for Reward impacted job satisfaction, organizational commitment, and job involvement, which in turn influenced effort (work intensity and time commitment), which subsequently impacted Organizational Citizenship Behaviors (OCBs) and in-role performance. Employee supervisor dyads were surveyed (n = 279), and structural equation modeling was used to test the hypothesized model and several alternative models. Results indicated that the hypothesized model fit the data well, and fit better than several a priori developed alternatives. Inspection of specific parameter estimates indicated that POS and POR impacted job satisfaction, job involvement, and affective organizational commitment. In turn, job satisfaction influenced work intensity, whereas job involvement influenced time commitment. Contrary to predictions, employee effort did not significantly impact in-role performance or OCBs. Limitations, contributions, and practical implications are discussed.
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