Title page for ETD etd-07032012-125234


Type of Document Master's Thesis
Author Vickery, Andrea Jean
Author's Email Address avicke4@lsu.edu
URN etd-07032012-125234
Title Advice in Troubles Talk Conversations Between Strangers: The Role of Problem Seriousness and the Impact of Advice on Helper Supportiveness and the Desire for Future Interactions
Degree Master of Arts (M.A.)
Department Communication Studies
Advisory Committee
Advisor Name Title
Bodie, Graham D. Committee Chair
Honeycutt, James M. Committee Member
Pecchioni, Loretta L. Committee Member
Keywords
  • troubles talk
  • advice
  • supportive communication
  • initial interactions
Date of Defense 2012-06-29
Availability unrestricted
Abstract
In troubles talk conversations, problems are disclosed and discussed. When responding to

problem disclosures, advice is one common response where the respondent recommends how to think, feel or act in response to a problem. This thesis focuses on extending our understanding of advice messages, with a main research question focused on determining if advice occurs in initial interactions between strangers. Through an analysis of 125 transcribed conversations, advice was present in 38.4% (n = 44) of the conversations. Advice was offered in response to less serious problems, supporting the first hypothesis. There was no support found for the positive association between the presence of advice and positive evaluations of helpfulness; additionally, there was no support found for a negative association between the presence of advice and negative evaluations of supportiveness or sensitivity. Finally, no difference was found supporting a decreased desire to interact further with an advice giver. While advice occurs in initial interactions, there may be additional influences beyond the provision of advice messages influencing helper evaluations of supportiveness and the desire for future interactions.

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