

Type of Document Dissertation Author Gevorgyan, Gennadi Author's Email Address ggevor1@tigers.lsu.edu URN etd-06302009-154228 Title Culture and Persuasion Online. Predicting Attitudes, Cognitions, and Behavioral Intentions In a Culturally Diverse Online Marketplace Degree Doctor of Philosophy (Ph.D.) Department Mass Communication Advisory Committee
Advisor Name Title Lance Porter Committee Chair Kevin Grobman Committee Member Margaret DeFleur Committee Member Meghan Sander Committee Member Ronald Garay Committee Member Kristopher Fletcher Dean's Representative Keywords
- individualism
- collectivism
- marketing communications
- online advertising
- ethnic marketing
- cultural appeals
Date of Defense 2009-06-03 Availability unrestricted Abstract With an online experiment and a focus group, I examined the role of cultural appeals in online persuasive communication. The results of the study revealed that culturally oriented Web sites and online advertisements influence individual attitudes and behavioral intentions. These effects were particularly strong when cultural appeals were consistent across advertisements and their hosting Web sites. I observed the main effect of culture on persuasiveness of Web sites and advertisements both the American and the Chinese samples of participants.The results of the study did not, however, support the expectation that ethnic identity and need for cognition would interact with the effects of cultural appeals. Participants had uniform reactions across various levels of ethnic identity and need for cognition.
The findings of my study suggest that online marketers and advertisers should focus not only on the message, but also on the media when targeting ethnic consumers. In fact, the cultural relevance between an advertisement and its hosting Web site is a prerequisite for a successful advertising campaign.
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